Goodbye Wirex 20210502

We closed started trying to close our Wirex account today after about three years of good service which recently degenerated into a shit-show.

Why did we leave ?

  • Two outstanding help-desk requests were never answered ( 2021-03-19/#369806 and 2021-04-02/#406092 ).
    No explanation.
  • The new Wirex Visa card did not work with AliExpress , the BTC would be debited and immediately refunded.
    No explanation.
  • The 'sats back' programme switched to their own WXT shitcoin , much less useful.
    Converting WXT back to BTC incurred fees too , odd as it is basically using their own database (?!).
  • We deposited BTC into our account , this was stuck at 'Pending' for a week leaving us without money for food shopping during the COVID19 pandemic and lockdown.
    No explanation.
  • Our Wirex IBAN account number disappeared , we only discovered this by having a bank transfer refused and returned.
    No warning , notification or explanation.
  • Unable to send funds via IBAN.
  • When we moved our remaining BTC to another account we were charged 22 euros in fees , reducing our 93 euros to 70 euros.
    Even though Segwit BECH32 addresses have been implemented in Bitcoin for almost four years they are still not implemented at Wirex.
    So you pay 30% more on network fees on every transaction , Wirex don't care about you or the Bitcoin network.
  • Wirex is a shitcoin casino , every time you open the Android app you are presented with an interstitial advert for a shitcoin.
  • Helpdesk ticket ( 20210508/#469435 ) closed without resolution , account still open. WTF ?
  • On our second helpdesk ticket ( 20210509/#480804 ) we discovered we are unable to close our account until we spend the 248 WXT shitcoin , worth 3.87 Euros , how ?
    It is too small an amount to even be able to convert to fiat. #mental
    Got a reply - "We experienced an unexpected increase in inquiries in the last few weeks. It will take us a tad longer to process your request."
  • Another attempt to start to close our account (20210528/#516477) was finally successful!
    Today (20210603) , Marharyta confirmed that our account would be closed in the next 30 days and a letter has been mailed to confirm this.
    It has taken just over a month of requests to make this happen!
    Such a sense of relief and completion.
  • No letter of confirmation yet (20210611)

We have switched to Bitwala which seems a lot more professional , sign-up and get a 15 Euro referral gift.


Posted to Twitter.

#date20210502 #wirex ADSL fail 20210415


Connection down at 2243.
Freebox flashing PPP , I've hard-reset the Freebox with six power-cycles.

2021-04-16 - Day 01

Freebox flashing PPP , I've hard-reset the Freebox with six power-cycles.

Marie-Laure puts in help-desk request , automated responses only.

Switched some of the network from the ADSL landline to the MiFi / WiFi connection.
Via 4G we are getting exactly the same download speed as our ADSL connection managed (!).

2021-04-17 - Day 02

Freebox flashing PPP , I've hard-reset the Freebox with six power-cycles.

Ordered nine USB/WiFi adaptors , 22.25 Euros via AliExpress.
I will build a second internal internal network using WiFi for future issues.

2021-04-18 - Day 03

Freebox flashing PPP , I've hard-reset the Freebox with six power-cycles.

Replaced Freebox with US Robotics router , I can see the ADSL line is working at its usual 8 MBit down / 1 MBit up levels , so this is likely an issue at , nothing to do with our Freebox or phone line.
Confirmed after reading this article.

2021-04-19 - Day 04

Freebox flashing PPP , I've hard-reset the Freebox with six power-cycles.

Contacted @freebox via Twitter , explaining we need the connection for work during the COVID19 pandemic.
A reply arrives later tells us they are dealing with it and just wait for updates via SMS or Mail.
We haven't received anything to tell us there is even an issue yet.

2021-04-20 - Day 05

Freebox flashing PPP , I've hard-reset the Freebox with six power-cycles.

This has made me rethink our connection.
I doubt we will be renewing with when our 12 month contract expires.
Perhaps cellular connections are now more reliable than landlines ?
Looking for a cellular router ISP instead.
Bouygues Telecom have a 4G Box.

2021-04-21 - Day 06

Freebox flashing PPP , I've hard-reset the Freebox with six power-cycles.

2021-04-22 - Day 07

Freebox flashing PPP , I've hard-reset the Freebox with six power-cycles.

Congratulations , down for a week.

Just to add insult to injury , our mobile MiFi connection switched from 4G down to 3G.
So much for the unlimited 4G plan we are paying for.

4G service resumed at approx 1727.

Finally , at 2030 the ADSL line came back up.
Of course we weren't notified by either SMS or mail as promised.

2120 - Connection is flaky , continually going offline.

2021-04-24 - Day 09

Connection still flaky , found the freebox flashing PPP multiple times and restarting.

Still no yet notified via either SMS or mail that the line is fixed yet.

2021-04-28 - Day 13

We finally received a mail notification that our ADSL line was fixed.
Almost two weeks! is using Matoma Tracking 20210304

I looked at the HTML source code of one of my posts today and discovered they are quietly using Matomo tracking in the <head> section of each page.

<!-- Piwik -->
    <script type="text/javascript">
      var _paq = _paq || [];
      /* tracker methods like "setCustomDimension" should be called before "trackPageView" */
      (function() {
        var u="//";
        _paq.push(['setTrackerUrl', u+'piwik.php']);
        _paq.push(['setSiteId', '6']);
        var d=document, g=d.createElement('script'), s=d.getElementsByTagName('script')[0];
        g.type='text/javascript'; g.async=true; g.defer=true; g.src=u+'piwik.js'; s.parentNode.insertBefore(g,s);
    <!-- End Piwik Code -->

I couldn't find any reference to visitor tracking on their site.

The above JavaScript code snippet is enclosed in each page so cannot be blocked.

Picnic in Caunay woods 20210217

Out for a ridewalkride yesterday , date20210227.

Stopped in Caunay woods to enjoy my picnic lunch in the sun.

58 km ride and 5 km walk in total.

#strada214 #velomobile

Standard Notes - Browser Start Page

I found another cool use for Standard Notes.

A browser start page!

  1. Just create a page with all the sites you regularly use.
  2. Click 'Publish to a Private Link'.
  3. Set your browser Home page to this URL.

Now , every time you click Home or open a New Tab you get presented with you favourite sites.

No more risky searching , less Search Engine Tracking , more Privacy.

Mine looks something like this :- | duckduckgo | slashdot | coin360 | OpenStreetMap

Image Test


First Post 20210220

Hello World